# Admin/Password account **URL:** \ **Category:** Installation Issues\ **Created:** [April 10, 2019, 3:44am UTC](https://kanboard.discourse.group/t/admin-password-account/321 "2019-04-10T03:44:29Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![bot](https://avatars.discourse-cdn.com/v4/letter/b/bcef8e/32.png) [@bot](https://kanboard.discourse.group/u/bot)\ **Post date:** [April 10, 2019, 3:44am UTC](https://kanboard.discourse.group/t/admin-password-account/321/1 "2019-04-10T03:44:29Z")
Good Day, I tried to install kanban using c-panel i set the admin and password, when i tried to login in admin page still not working. Thank you ---
**Author:** ![creecros](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/creecros/32/156_2.png) [@creecros](https://kanboard.discourse.group/u/creecros)\ **Post date:** [April 10, 2019, 12:07pm UTC](https://kanboard.discourse.group/t/admin-password-account/321/2 "2019-04-10T12:07:26Z")
Did you try the default admin admin ---
**Author:** ![bot](https://avatars.discourse-cdn.com/v4/letter/b/bcef8e/32.png) [@bot](https://kanboard.discourse.group/u/bot)\ **Post date:** [April 10, 2019, 1:09pm UTC](https://kanboard.discourse.group/t/admin-password-account/321/3 "2019-04-10T13:09:22Z")
I did so many times, i tried to reinstall the package. ---
**Author:** ![creecros](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/creecros/32/156_2.png) [@creecros](https://kanboard.discourse.group/u/creecros)\ **Post date:** [April 10, 2019, 2:47pm UTC](https://kanboard.discourse.group/t/admin-password-account/321/4 "2019-04-10T14:47:15Z")
Are you saying you can log in, but just can’t reach the administration panel, or you can’t log in at all? ---
**Author:** ![bot](https://avatars.discourse-cdn.com/v4/letter/b/bcef8e/32.png) [@bot](https://kanboard.discourse.group/u/bot)\ **Post date:** [April 10, 2019, 9:55pm UTC](https://kanboard.discourse.group/t/admin-password-account/321/5 "2019-04-10T21:55:31Z")
The error tell me bad username or password, and I can’t even to thru admin. ---
**Author:** ![creecros](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/creecros/32/156_2.png) [@creecros](https://kanboard.discourse.group/u/creecros)\ **Post date:** [April 10, 2019, 10:34pm UTC](https://kanboard.discourse.group/t/admin-password-account/321/6 "2019-04-10T22:34:24Z")
I’ve never installed via c panel, but since you can’t log in, I would reinstall, and not setup any username and password this time, just use the default and change it after you log in ---
**Author:** ![bot](https://avatars.discourse-cdn.com/v4/letter/b/bcef8e/32.png) [@bot](https://kanboard.discourse.group/u/bot)\ **Post date:** [April 11, 2019, 2:16am UTC](https://kanboard.discourse.group/t/admin-password-account/321/7 "2019-04-11T02:16:32Z")
cpanel is requiring for admin & password set. ---
**Author:** ![tamielbr](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/tamielbr/32/462_2.png) [@tamielbr](https://kanboard.discourse.group/u/tamielbr)\ **Post date:** [December 12, 2019, 6:04pm UTC](https://kanboard.discourse.group/t/admin-password-account/321/8 "2019-12-12T18:04:20Z")
I had the same problem, multiple installations. Checking the database, it actually generates an error and a string (error) is input into the admin password field (“Function mcrypt\_create\_iv() is deprecated…”). This is a PHP version error. I changed by PHP version from 7.1 to 7.2 and reinstalled. All worked fine. ---
**Author:** ![N-Upchurch](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/n-upchurch/32/680_2.png) [@N-Upchurch](https://kanboard.discourse.group/u/N-Upchurch)\ **Post date:** [September 29, 2020, 3:20pm UTC](https://kanboard.discourse.group/t/admin-password-account/321/9 "2020-09-29T15:20:38Z")
Same issue here, I’ve been unable to resolve it. PHP version is fine. I notice that in the database, the password field is empty for the admin user. When I change it, there is no effect. Installed via softaculous. ---
**Author:** ![ahsan21th](https://avatars.discourse-cdn.com/v4/letter/a/eb9ed0/32.png) [@ahsan21th](https://kanboard.discourse.group/u/ahsan21th)\ **Post date:** [October 9, 2020, 4:20am UTC](https://kanboard.discourse.group/t/admin-password-account/321/10 "2020-10-09T04:20:03Z")
i have the same issue I notice that in the database, the password field is empty for the admin user. When I change it, there is no effect. Installed via softaculous.