# MetaMagik Export Issue **URL:** \ **Category:** Open Discussions\ **Created:** [December 4, 2019, 9:42am UTC](https://kanboard.discourse.group/t/metamagik-export-issue/859 "2019-12-04T09:42:24Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![zero](https://avatars.discourse-cdn.com/v4/letter/z/a88e57/32.png) [@zero](https://kanboard.discourse.group/u/zero)\ **Post date:** [December 4, 2019, 9:42am UTC](https://kanboard.discourse.group/t/metamagik-export-issue/859/1 "2019-12-04T09:42:24Z")
Hello, I use the MetaMagik plugin to export Tasks in a csv file. I have some options to choose there are Subtasks, Task transition, Daily project summary and Tasks. The only thing is that the Tasks didnt export the project as csv it forwarded me to a blank page. The other options work well. Firefox’s console shows the following error: POST [https://kanboard.rcpe.pharm.local/kanboard/?controller=NewExportController&action=tasks&plugin=metaMagik&project\_id=60](https://kanboard.rcpe.pharm.local/kanboard/?controller=NewExportController&action=tasks&plugin=metaMagik&project_id=60) [HTTP/1.0 500 Internal Server Error 34ms] The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol. Please Help! ---
**Author:** ![creecros](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/creecros/32/156_2.png) [@creecros](https://kanboard.discourse.group/u/creecros)\ **Post date:** [December 6, 2019, 2:42am UTC](https://kanboard.discourse.group/t/metamagik-export-issue/859/2 "2019-12-06T02:42:12Z")
Does your export work fine without metaMagik? ---
**Author:** ![zero](https://avatars.discourse-cdn.com/v4/letter/z/a88e57/32.png) [@zero](https://kanboard.discourse.group/u/zero)\ **Post date:** [December 9, 2019, 11:12am UTC](https://kanboard.discourse.group/t/metamagik-export-issue/859/3 "2019-12-09T11:12:35Z")
Yes, it works fine without the plugin! ---
**Author:** ![creecros](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/creecros/32/156_2.png) [@creecros](https://kanboard.discourse.group/u/creecros)\ **Post date:** [December 9, 2019, 12:08pm UTC](https://kanboard.discourse.group/t/metamagik-export-issue/859/4 "2019-12-09T12:08:18Z")
Try and duplicate the issue on this server: [https://projects.nachostudio.ml/](https://projects.nachostudio.ml/) admin/admin ---
**Author:** ![zero](https://avatars.discourse-cdn.com/v4/letter/z/a88e57/32.png) [@zero](https://kanboard.discourse.group/u/zero)\ **Post date:** [December 10, 2019, 9:28am UTC](https://kanboard.discourse.group/t/metamagik-export-issue/859/5 "2019-12-10T09:28:09Z")
Here it works with the installed MetaMagik plugin! ---
**Author:** ![creecros](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/creecros/32/156_2.png) [@creecros](https://kanboard.discourse.group/u/creecros)\ **Post date:** [December 10, 2019, 5:59pm UTC](https://kanboard.discourse.group/t/metamagik-export-issue/859/6 "2019-12-10T17:59:58Z")
I know, but if you cant duplicate on my server, it’s hard for me to help you. My guess is, permission somewhere, or database. Do you have any error logs you can share? ---
**Author:** ![zero](https://avatars.discourse-cdn.com/v4/letter/z/a88e57/32.png) [@zero](https://kanboard.discourse.group/u/zero)\ **Post date:** [December 16, 2019, 12:17pm UTC](https://kanboard.discourse.group/t/metamagik-export-issue/859/7 "2019-12-16T12:17:17Z")
Thanks for your response and help!! Error logs are here: [https://gofile.io/?c=c63ePi](https://gofile.io/?c=c63ePi) What do you mean with duplicate? Thank you 🙂 ---
**Author:** ![creecros](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/creecros/32/156_2.png) [@creecros](https://kanboard.discourse.group/u/creecros)\ **Post date:** [December 16, 2019, 7:59pm UTC](https://kanboard.discourse.group/t/metamagik-export-issue/859/8 "2019-12-16T19:59:10Z")
I’m saying, that if the error cannot be duplicated, on my server, I will have a tough time solving your issue, as it probably is related to your server setup. ---
**Author:** ![korlikiangel](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/korlikiangel/32/863_2.png) [@korlikiangel](https://kanboard.discourse.group/u/korlikiangel)\ **Post date:** [April 21, 2023, 11:30am UTC](https://kanboard.discourse.group/t/metamagik-export-issue/859/9 "2023-04-21T11:30:21Z")
Sorry to pull out such an old thread, but maybe it will be useful to someone someday. I had the same problem, it turned out the fault was on the server side I had the upstreams timeout set to 8s as the default value and the report took longer to generate and it redirected me to a white page with that address as above in the thread. by changing it to 30s it solved the problem.