# New Plugin: KanboardSupport **URL:** \ **Category:** Plugins\ **Created:** [October 28, 2022, 5:25am UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434 "2022-10-28T05:25:59Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![aljawaid](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/aljawaid/32/1090_2.png) [@aljawaid](https://kanboard.discourse.group/u/aljawaid)\ **Post date:** [October 28, 2022, 5:25am UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/1 "2022-10-28T05:25:59Z")
Hello all, It frustrates me that unlike other useful applications, Kanboard doesn’t give users the information they need in one place. This greatly helps with troubleshooting. I will release the plugin to the directory once I have added two sections, at the moment it is basic but it works. Will keep you informed of the progress. > **[GitHub - aljawaid/KanboardSupport: Add a support section in the Kanboard...](https://github.com/aljawaid/KanboardSupport)** > > Add a support section in the Kanboard Settings interface so that end users can easily gather any information required by their internal technical support departments and for troubleshooting purpose... ---
**Author:** ![aljawaid](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/aljawaid/32/1090_2.png) [@aljawaid](https://kanboard.discourse.group/u/aljawaid)\ **Post date:** [October 28, 2022, 9:22pm UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/2 "2022-10-28T21:22:30Z")
Progress so far… ![image](https://global.discourse-cdn.com/free1/uploads/kanboard1/original/2X/c/c9867a79f6733ab4b17b35e443ea10c50019d4ff.png) ---
**Author:** ![aljawaid](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/aljawaid/32/1090_2.png) [@aljawaid](https://kanboard.discourse.group/u/aljawaid)\ **Post date:** [October 29, 2022, 12:25am UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/3 "2022-10-29T00:25:17Z")
Section complete finally… ![image](https://global.discourse-cdn.com/free1/uploads/kanboard1/original/2X/0/084e5a9869622600e6d7a0baa43e9a7d8655bdff.png) ---
**Author:** ![aljawaid](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/aljawaid/32/1090_2.png) [@aljawaid](https://kanboard.discourse.group/u/aljawaid)\ **Post date:** [October 29, 2022, 3:48am UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/4 "2022-10-29T03:48:04Z")
First version has been released and also submitted to the plugins directory ---
**Author:** ![aljawaid](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/aljawaid/32/1090_2.png) [@aljawaid](https://kanboard.discourse.group/u/aljawaid)\ **Post date:** [October 30, 2022, 1:15pm UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/5 "2022-10-30T13:15:36Z")
Version 1.5 is now released - All sections are now added ---
**Author:** ![RainerBielefeld](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/rainerbielefeld/32/1076_2.png) [@RainerBielefeld](https://kanboard.discourse.group/u/RainerBielefeld)\ **Post date:** [October 30, 2022, 6:32pm UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/6 "2022-10-30T18:32:31Z")
Works fine for me. I wonder whether some of the information it gathers should be kept confidential, not be shared on public platforms. ---
**Author:** ![aljawaid](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/aljawaid/32/1090_2.png) [@aljawaid](https://kanboard.discourse.group/u/aljawaid)\ **Post date:** [October 30, 2022, 6:33pm UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/7 "2022-10-30T18:33:56Z")
I did some info hidden from normal users and just shown to admin. All of it is useful. This is assuming Kanboard is selfhosted. No passwords are shown ---
**Author:** ![aljawaid](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/aljawaid/32/1090_2.png) [@aljawaid](https://kanboard.discourse.group/u/aljawaid)\ **Post date:** [October 30, 2022, 11:34pm UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/8 "2022-10-30T23:34:02Z")
Finally got some useful info with directory permissions Will be available in v2.0 soon ![screenshot-permissions](https://global.discourse-cdn.com/free1/uploads/kanboard1/original/2X/f/f48b8e3eba0b02ead3b277d18944045540d237de.png) ---
**Author:** ![alfredb](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/alfredb/32/1051_2.png) [@alfredb](https://kanboard.discourse.group/u/alfredb)\ **Post date:** [November 1, 2022, 10:57am UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/9 "2022-11-01T10:57:24Z")
Two remarks: - I’d suggest thinking about the naming. Your plugin gathers some **support info** , but it doesn’t offer support itself. - What I miss is a button to either copy the info to the clipboard or to upload to a pastebin site. Markdown formatted, of course. 😉 Just pasting screenshots is IMHO poor practice. ---
**Author:** ![aljawaid](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/aljawaid/32/1090_2.png) [@aljawaid](https://kanboard.discourse.group/u/aljawaid)\ **Post date:** [November 1, 2022, 1:00pm UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/10 "2022-11-01T13:00:07Z")
Hello, I kept the name because I thought users would naturally look for a HELP or SUPPORT section when they have an issue… also the plugin is fully translateable with that in mind so others can rename it in their own language or override the `en_GB` one that I created. I chose support as HELP, DOCS were already used and would have caused more confusion. The button to copy the info to clipboard is being worked on, it came into my mind a few days ago. - I plan to create a button which hides/blurs all the sensitive IP/path data so users can screenshot and share - A GitHub issue-type config template will be available in the About section, which I will redesign. - The new about page will focus on kanboard info about kanboard, docs links, github links and some sort of config issue template - I will also add a link to a secure PrivateBin instance should anyone want to use it Thanks for your input, you have motivated me more. I only created this plugin for myself to have all the info in one place as I am tired of the lack of development for such an amazing piece of software. Scared to spend time making pull requests in case they get rejected. You say it is feature complete, the developer says in soooo many issues that ‘do it with a plugin’ yet so the core software is missing soooo many hooks and html/css classes that a plugin is sometimes very difficult to create without overriding the template files… and then conflicts with other plugins is a big putoff. ---
**Author:** ![alfredb](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/alfredb/32/1051_2.png) [@alfredb](https://kanboard.discourse.group/u/alfredb)\ **Post date:** [November 1, 2022, 2:45pm UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/11 "2022-11-01T14:45:50Z")
> [@aljawaid](#): > > Thanks for your input, you have motivated me more. You’re welcome. But TBH, I don’t need and use it. Just had a brief look at it, as I often do with new stuff. ---
**Author:** ![RainerBielefeld](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/rainerbielefeld/32/1076_2.png) [@RainerBielefeld](https://kanboard.discourse.group/u/RainerBielefeld)\ **Post date:** [November 1, 2022, 3:54pm UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/12 "2022-11-01T15:54:07Z")
> [@aljawaid](#): > > translat When AgileIndicators [German Localization](https://github.com/RainerBielefeld/AgileIndicators/blob/patch-1/Locale/de_DE/translations.php) will have been merged I can do de\_DE localization for this plugin. ---
**Author:** ![aljawaid](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/aljawaid/32/1090_2.png) [@aljawaid](https://kanboard.discourse.group/u/aljawaid)\ **Post date:** [November 1, 2022, 4:10pm UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/13 "2022-11-01T16:10:27Z")
Perfect and thanks… kindly create a Pull Request (of your completed file) (across forks) from your fork to my repository… then I will be able to merge it. 1. Got to my repository 2. Create a Pull Request 3. Select ‘Compare across forks’ 4. Correct the direction of the request and the branches… both should be master branch ---
**Author:** ![aljawaid](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/aljawaid/32/1090_2.png) [@aljawaid](https://kanboard.discourse.group/u/aljawaid)\ **Post date:** [September 16, 2023, 5:15am UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/14 "2023-09-16T05:15:42Z")
Hello Everyone I have just released v3.0 of this plugin and it comes with major features to show more information about the user’s environment. Amongst many things, admins can now directly access and view the `config.php` files from within the interface. There is also a cleaner comprehensive webhooks section. Kindly remember to star the repository on GitHub if you find the plugin useful. ---
**Author:** ![aljawaid](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/aljawaid/32/1090_2.png) [@aljawaid](https://kanboard.discourse.group/u/aljawaid)\ **Post date:** [September 26, 2023, 9:47am UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/15 "2023-09-26T09:47:41Z")
Hi everyone, the latest v4 is now released. ### Highlights: - Download a backup copy ofthe config files - Enhanced privacy for regular users - paths, IP addresses and other sensitive data is masked for regular users. - Show php modules for certain plugins (e.g. Mailmagik) **If somebody could reply to this thread I can update this post next time (3 consecutive posts per user limit)** > Kindly remember to star the repository on GitHub if you find the plugin useful or even consider a donation to maintain the plugin. ---
**Author:** ![alfredb](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/alfredb/32/1051_2.png) [@alfredb](https://kanboard.discourse.group/u/alfredb)\ **Post date:** [September 26, 2023, 1:49pm UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/16 "2023-09-26T13:49:49Z")
Done, with great pleasure.; 20 chars minimum. 😉 ---
**Author:** ![aljawaid](https://yyz2.discourse-cdn.com/free1/user_avatar/kanboard.discourse.group/aljawaid/32/1090_2.png) [@aljawaid](https://kanboard.discourse.group/u/aljawaid)\ **Post date:** [October 11, 2023, 12:27pm UTC](https://kanboard.discourse.group/t/new-plugin-kanboardsupport/2434/17 "2023-10-11T12:27:39Z")
Hi everyone, the latest v4.5 is now released. > **[KanboardSupport v4.5 · aljawaid KanboardSupport · Discussion #29](https://github.com/aljawaid/KanboardSupport/discussions/29)** > > v4.5 (most recent changes are listed on top): 772bcf3 FIX: Update Translations - closes #28 fc56281 FIX: Update Plugin Description - #28 f743b1f NEW: Display/Download/Delete Debug Log File - displa... ### Highlights: - The main feature is the ability to view, download and delete the `debug.log` file directly from the interface. > Kindly remember to star the repository on GitHub if you find the plugin useful or even consider a donation to maintain the plugin.